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One way of working, for every product

We agree everything in writing first, buy against confirmed orders and keep proof at every step.

From your enquiry to your port

The same seven steps for every product and every order.

  1. 01

    You send your requirement

    Product, grade or size, quantity, packing, destination and price basis. We reply with a written specification and quotation.

  2. 02

    Sample approved

    You approve a sample. We keep a matching reference sample for your order.

  3. 03

    Sourced from checked suppliers

    We buy only from suppliers, processors and manufacturers we have visited and checked.

  4. 04

    Tested or inspected

    Food goes to an independent laboratory. Packaging and textiles are measured and inspected against your specification.

  5. 05

    Packed, labelled and inspected

    Packed to your instructions, checked against the sealed sample and loaded under supervision.

  6. 06

    Customs cleared at the Indian port

    Shipping documents are filed electronically through ICEGATE with our customs broker.

  7. 07

    Shipped with the right documents

    You receive the papers your customs need. We stay in touch until the goods are cleared.

Clear terms, written down before the order

  • Price basis

    Quoted FOB at the Indian port, or CFR and CIF to your port, under Incoterms 2020.

  • Payment

    First orders on an agreed advance or a confirmed letter of credit. Terms for repeat buyers are agreed case by case.

  • Contract

    Every order has a signed contract or purchase order with the specification, inspection, claims and payment terms.

  • Private label

    Packing in your brand is possible, following your labelling rules and your country's requirements.

The papers that travel with your shipment

The exact set depends on the product and your country. We confirm it with you and our customs broker before we quote.

  • Commercial invoice

    Goods, quantities, prices and the agreed price basis.

  • Packing list

    Every package with weights, batch numbers and marks.

  • Bill of lading or air waybill

    Issued by the shipping line or airline when the goods are loaded.

  • Certificate of origin

    Confirms Indian origin; a preferential form where a trade agreement applies.

  • Phytosanitary certificate

    For plant products such as onion and raisins, issued by India's plant quarantine service where required.

  • Test or inspection report

    Laboratory results for food, or test and inspection results for packaging and textiles.

  • Health or other certificates

    Any further certificate your import authority asks for.

  • Insurance certificate

    For shipments sold on CIF terms.

Questions

What buyers usually ask

Which products do you supply?

Dehydrated onion, raisins, PP and HDPE woven packaging, tarpaulins and pond liners, and Paithani textiles. Other products from our research catalogue can be discussed.

What is your minimum order?

It depends on the product and packing. A full container is usually the most economical. For a first order we can discuss a smaller trial quantity.

Can I get samples first?

Yes. We send samples for approval before you order, and the approved sample becomes the reference for your goods.

How do you make sure the goods match the sample?

We keep a reference sample, have food tested by an independent laboratory, test packaging and inspect textiles against your specification, and check everything before loading. You can also appoint your own inspection agency.

Which payment terms do you accept?

For first orders, an agreed advance or a confirmed letter of credit. We do not ship on open credit to new buyers.

Do you pack under our brand?

Yes, private label packing is possible for food and printed packaging. Send your artwork and labelling rules with your enquiry.

Tell us what you need. We will send a written quotation.

Send the product, grade or size, quantity and destination. We reply by email with prices, timing and the documents your shipment will carry.

Request a quote